Support Coordination

NDIS Support Coordination Brisbane & Melbourne

With our transportation services, a support worker assigned to you will drive you to your appointment or another place in the community and take you back home when you’re done.

What is support coordination?

Support coordination is the process of helping people with disabilities access support available through NDIS. This includes information on how to set up an NDIS plan and how to manage their goals, budget and providers.

What does Support Coordination offer?

Support coordination can help you in many areas of your life, not just with your NDIS plan. It can allow you access information and referrals, education and training services, advice on budgeting and managing your service providers.

Not everyone will need or want specialist support coordination. It is typically used by participants with complex needs or in a crisis situation.

Support coordination can include providing information about these services, along with helping people access the different support available through NDIS.

The best thing to do is make an appointment with the NDIS to talk about your particular needs.

How does it work?

You can make an appointment with our support coordinators or talk to your local NDIA office staff, who will put you in touch with someone who can help.

You can also access support coordinators through other organisations and services in your area, such as State Government services, mental health organisations and community legal centres.

Where can I go to get support coordination?

You can find your local NDIS office here:

And more about support coordination and where to get it here:

How can a Support Coordinator help me?

A support coordinator can provide information and referrals on a range of issues, including:

  • Accessing supports available under NDIS;
  • Referring on to other organisations for more specialist help;
  • Finding out more about your rights and responsibilities as an NDIS participant;
  • Assisting with the planning process for people with disabilities, so it matches their goals and budget;
  • Negotiating service agreements with provider;
  • Connecting people with disabilities with other agencies or services in the local community, such as mental health organisations and legal aid.

Example of Support Coordination for NDIS Plan

For example: let's say you need new kitchen appliances, and want to know what is available through the NDIS. You can contact your local NDIA office and make an appointment with a support coordinator. Together, you discuss what equipment you need, how much it will cost and how this fits into your NDIS plan. You can then talk about all of the options – both new and second-hand – that are available through NDIS.

After assessing your needs and goals, the support coordinator can help you develop a plan, which includes information on your budget, what equipment is available to purchase through NDIS and who you will need to connect with.

You can then contact providers, discuss the options available with them and set up an appointment for installation.

How do I choose an NDIS support coordinator?

Before you make an appointment with your local NDIS office or any other organisation, it's important to ask yourself some questions first.

Who can I trust to help me?

The best support coordinators know what each NDIS participant wants and needs, which helps them develop a plan and support environment that will work for them. This may be someone who connects with you on an emotional level, or someone who has experience working with people with disabilities.

How can they help me?

Think about your goals for your NDIS plan and the equipment you need to achieve them. What does this look like? Be as specific as possible about what you want your support worker to be able to do, which may be things like:

  • Cook your favourite meal;
  • Go to work or school each day;
  • Be included and interact with your family and community.

How much time do we need?

Most NDIS specialist support coordinators can see you for one hour to discuss your needs and develop a plan. Some people find that they only need this amount of time once, and others may need more ongoing assistance. You can always book more than one appointment with an NDIS support coordinator if necessary.

It is important to be proactive in seeking help from an NDIS Specialist Support Coordinator. They can help you make sense of the many choices available for your NDIS plan and give you a chance to get some additional information on how these benefits work with the other services offered through mental health organisations or community legal centres. The best course of action is going into the appointment prepared, knowing what goals you have for yourself and having a clear idea about who else might need to be involved in order to achieve them.

Millenium Disability Care is a trusted support coordination provider in Brisbane and Melbourne. If you'd like help with your NDIS plan and its options, contact us today.